Effective date: 10 December 2018
Overview
VentaHQ Design Agency (PTY) Ltd. (“VentaHQ”, “we”, “us” or “our”) operates ventahq.com. This policy explains how personal data is collected, used and disclosed when you use our website and the choices available to you.
By using the website, you agree to the collection and use of information in accordance with this policy.
Information we collect
Personal data
We may ask you to provide information that can identify or contact you, including:
- Email address
- First name and last name
- Phone number
- Cookies and usage data
Usage data
Usage data may include your IP address, browser type and version, pages visited, visit date and time, time spent on pages, device identifiers and diagnostic data.
Tracking and cookies
We may use cookies and similar technologies such as tags, scripts and beacons to understand activity and improve the website. You can instruct your browser to refuse cookies, although some portions of the website may then not function as intended.
- Session cookies operate the service.
- Preference cookies remember settings and choices.
- Security cookies support security-related functionality.
How we use data
- To provide and maintain the website and our services
- To notify you about service changes
- To provide customer care and support
- To analyse and improve the experience
- To monitor usage and diagnose technical issues
- To detect, prevent and address misuse or security issues
Transfer of data
Your information may be transferred to and maintained on systems located outside your jurisdiction. If you are outside South Africa, your submission of information represents your consent to its transfer to and processing in South Africa.
We take reasonable steps to ensure data is treated securely and in accordance with this policy.
Disclosure and legal requirements
We may disclose personal data where we believe it is necessary to:
- Comply with a legal obligation
- Protect and defend VentaHQ’s rights or property
- Prevent or investigate possible wrongdoing
- Protect users or the public
- Protect against legal liability
Security
The security of your data matters to us. However, no method of online transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
Service providers and analytics
We may use third-party providers to operate or analyse the website. These providers may access personal data only to perform work on our behalf and are expected not to disclose or use it for other purposes.
We may use Google Analytics to understand website traffic. You can learn more through the Google Privacy Policy ↗︎.
External links
Our website may link to services that we do not operate. We recommend reviewing the privacy policy of every third-party site you visit. VentaHQ is not responsible for their content or practices.
Children’s privacy
Our services are not directed to anyone under 18. We do not knowingly collect personal information from children. Please contact us if you believe a child has supplied personal data so that we can take appropriate steps.
Changes to this policy
We may update this policy periodically by publishing a revised version on this page. Changes become effective when posted.
Contact us
Questions about this policy can be sent to hello@ventahq.com or through our contact form.